About Us

Whitehaven Gas & Plumbing Ltd

Expert Solutions for All Your Plumbing & Heating Needs

At Whitehaven Gas & Plumbing Ltd, we offer a comprehensive range of plumbing and gas services to domestic and commercial clients throughout Whitehaven, Workington and all surrounding areas. Specialising in the Installation, Repairs and Servicing of Gas & LPG Boilers and Central Heating Systems.

Established in 2003 by Graeme Palmer, Whitehaven Gas & Plumbing Ltd has grown from a one-man operation into a trusted and reliable team of qualified engineers. We are a family-run business with a strong commitment to providing our customers with the highest quality gas and plumbing services.

Over the years, we have steadily expanded our team to meet the needs of our customers. Today, we have four qualified engineers, two of whom specialise in commercial projects, ensuring we can handle a wide range of domestic and commercial plumbing and gas tasks. We are also backed by a dedicated business manager and office staff member to ensure a smooth and efficient service from start to finish.

Our team boasts a combined experience of over 40 years in the industry. All our engineers are Gas Safe registered and hold First Aid and IPAF certifications. We are also members of the Institution of Gas Engineers and Managers (IGEM), the Construction Industry Scheme (CIS) and the Cumbria Chamber of Commerce, demonstrating our commitment to quality, professionalism, and safety.

Whitehaven Gas & Plumbing

Our Services

  • Boilers & Central Heating: From installation and maintenance to repairs and replacements, we ensure your heating system runs efficiently and keeps you warm throughout the year.
  • Plumbing Services: We tackle any plumbing issue, big or small, from leaky taps and clogged drains to bathroom renovations and kitchen installations.
  • Gas Services: Our Gas Safe registered engineers can safely install, maintain, and repair all your gas appliances, ensuring your home is free from gas leaks.
  • Gas Safety Certificates: We provide annual gas safety inspections and issue certificates to ensure your gas appliances are functioning safely and legally.

We take pride in our reputation for excellent customer service and reliable workmanship. Whether you require a boiler repair, a central heating installation, or any other plumbing or gas service, our team is here to help.

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Paige Jackson profile picture
Paige Jackson
14 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Called at 9am to say I was having issues with hot water and by 4pm they had been round, found the issue and replaced the part on my unvented hot water cylinder. Everyone was so kind and helpful from the lady on the phone to the engineer that fixed the problem. Would absolutely recommended to anyone requiring their services and will be recommending to friends and family in the area Thanks so much
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Allison Butler profile picture
Allison Butler
2 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Absolutely fantastic company. Rang up to get a quote to fix my dad’s toilet within a week had a quote and the new toilet was fitted. Staff were amazing and did a fab job. Unfortunately when they where at my dads doing the work my dad who is 84 fell and hit his face and hurt his arm, the plumbers gave him first aid and dressed his wounds, phoned an ambulance and stayed with him . I can’t thank you enough above and beyond is all I can say.
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Ricardo profile picture
Ricardo
25 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Hi I would just like to say Many Thanks for a great service you have provided, from estimation, to carrying out the work The whole experience is a credit to the company and I would certainly use your services in the future. once again many thanks to all. Kind Regards and best wishes
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Randy profile picture
Randy
2 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very easy to make an appointment, these people actually answer their email! Boiler service conducted quickly and thoroughly. They arrived on-time, very professional, friendly, polite and courteous. This is the second time I've used them, and I'll definitely use again.
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Liz Harrison profile picture
Liz Harrison
30 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Great service from start to finish! We had a new boiler fitted at our static caravan recently and we cannot recommend Whitehaven Gas & Plumbing enough. From the ladies on the phone to the engineers who fitted the boiler - they were all kind and very efficient. Many thanks.
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Billy Tubman profile picture
Billy Tubman
22 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had quite a big job completed by Whitehaven Gas & Plumbing ( back boiler removed and combi boiler fitted with all that that entails) , from first contact to last I’ve been impressed with their professionalism, the engineers on site were all respectful to us and our property and the job was completed to a high standard and a reasonable cost , any snags were resolved quickly and with good grace , I’ll definitely use again and am pleased to recommend.
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Graham Booker profile picture
Graham Booker
18 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a boiler service and a new cooker electric and gas supply fitted. From the office staff to the engineer, Glen, it was a very proffesional and friendy service. They even phoned to ask if they could come a bit earlier. I would highly recommend this company, they have another regular customer in me, and my daughter is getting her boiler seviced by them as well. Excellent 5 star service.
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Jade profile picture
Jade
16 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
What a superb team of people! I have used Whitehaven Gas & Plumbing for a boiler repair, new boiler installation and three services and a plumbing repair over the past 3-4 years. From the owner, right through to the team of engineers, this local family business is exceptional. Not only are they efficient, prompt and very good/thorough at what they do, but they are the most friendly, personable people with a top notch customer service ethos. I will only ever recommend this business to others for gas and plumbing and will use them for all future work I need. A 'simple' tap replacement and routine boiler service today turned into two slightly niggly jobs. Both engineers took it on the chin, did the work in super fast time and always with a smile on their faces, nothing was too much trouble. I can't recommend them highly enough.
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Miss Johnston profile picture
Miss Johnston
11 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent, friendly and fast service
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Christian Coulthard profile picture
Christian Coulthard
9 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Just had our boilers 1st year service carried out by Whitehaven gas and plumbing. These guys are knowledgeable, efficient, always pleasent/polite and all of this at a great price!

Flexible Finance Options Now Available

We have partnered with Kanda to provide flexible finance options, helping you to spread the cost over a period that suits your budget.

Kanda Finance Now Available

Why Choose Us?

At Whitehaven Gas & Plumbing Ltd, we understand that plumbing and gas emergencies can be stressful and disruptive. That’s why we’re dedicated to providing an exceptional service and a hassle-free experience.

Family-Owned and Operated

We're a family-run business with a strong work ethic and a commitment to our community. We treat your home like our own, ensuring quality and care in every job.

Safe, Professional & Fully Qualified Engineers

Our Gas Safe registered engineers are experts in handling gas appliances and installations. We prioritise safety and adhere to all regulations.

Competitive and Transparent Pricing

We offer upfront, competitive pricing with no hidden fees. You'll know exactly what to expect before we begin any work.

Excellent Customer Service

We believe in treating our customers with respect and understanding. Our friendly team is always available to answer your questions and address your concerns.

Professional and Reliable

Our plumbers are highly trained, experienced, and courteous. We show up on time, communicate clearly, and get the job done right the first time.

Gas Safe Registered

We are registered with Gas Safe, the official gas safety register in the UK. This ensures we're qualified to work on both domestic and commercial natural gas and LPG appliances.

Work With Domestic & Commercial Clients

Whether you have a dripping tap at home or a complex gas installation for your business, we have the expertise to handle the job.

Local Expertise

As a local company, we have a deep understanding of the plumbing and gas needs of our community.

Wide Range of Services

We offer a comprehensive range of plumbing and gas services, from leak repairs and installations to boiler servicing and central heating maintenance.

Guaranteed Workmanship

We stand behind our work with a comprehensive guarantee on all parts and labour

Discover why you can trust Whitehaven Gas & Plumbing

Explore our memberships and accreditations including Gas Safe registration, industry certifications and professional affiliations.

Gas Safe Register

Gas Safe Register

The Gas Safe Register is the official list of qualified gas engineers in the UK. By law, any gas engineer working on your appliances must be registered. This is crucial for your safety, as gas work carries potential risks. Our Gas Safe registered business guarantees that our engineers have the proper training and qualifications to handle gas safely and efficiently.
IGEM company member

Institution of Gas Engineers and Managers (IGEM)

The Institution of Gas Engineers and Managers (IGEM) is the professional body for the gas industry, with the goal of ensuring high standards and safety within the gas sector. Being an IGEM member shows our commitment to safety and professionalism in the gas industry.
HM Government

Construction Industry Scheme (CIS)

The Construction Industry Scheme (CIS) is a tax regulation in the UK that ensures subcontractors, like plumbers and gas engineers, are properly taxed. When you hire a CIS-registered business, you can be confident that they're recognised by the government and adhere to tax regulations, giving you peace of mind when it comes to your finances.
ipaf

IPAF

IPAF stands for the International Powered Access Federation. It's an organisation that focuses on the safe and effective use of powered access equipment. Our engineers hold PAL Cards (Powered Access Licence), the most widely held and recognised proof of training for platform operators.
Cumbria Chamber of Commerce

The Cumbria Chamber of Commerce

The Cumbria Chamber of Commerce is the leading business organization in Cumbria, supporting businesses of all sizes and sectors. Being a member can help our plumbing and gas business grow, stay informed, and connect with the wider Cumbrian business community.
Lakes College

Lakes College West Cumbria Partner

Whitehaven Gas & Plumbing is a trusted employer partner of Lakes College, helping to deliver the skilled workforce of the future in Cumbria. A skilled workforce is vital for our company's success. Partnering with Lakes College allows us to connect with and develop the next generation of plumbers and gas engineers, fostering a strong foundation for their future careers.

Looking for professional plumbers and gas engineers in Cumbria?

Then get in touch with Whitehaven Gas & Plumbing today!

Give us a call or fill out our quick online enquiry form.